Capital Bank
First Tennessee
FTB Advisors
FTN Financial
Keeping you informed

We’re working hard to ensure the transition to First Horizon Bank is smooth and effortless for you. As changes approach, we will be sending out additional communications and following the transition schedule below.

Date

Activity

Description

10/8

New brand announcement mailer

This mailer offers you insight into our new brand and the way it positions us to serve you better.

10/14

Pre-transition customer email

Details on what to expect during transition weekend and beyond

10/25

Mobile app conversion

If you are a Business or Personal Mobile Banking customer using our app, you can switch to the new First Horizon app beginning on this date. First Tennessee Business Mobile customers will have their app automatically updated (if phone is set to auto-update). Capital Bank users will need to download the new First Horizon app. First Tennessee Personal Mobile users will be instructed to update their app. Capital Bank users will need to download the new First Horizon app.

10/25-27

Transition weekend

This is the weekend our bank will formally make the switch to First Horizon. Our website, digital and mobile banking and social media channels will all be converted. Our branch signage and merchandise will begin the process as well, but those conversions may happen over a more extended period of time.

10/25

Communications changeover

Any communications you receive from us after this date will be branded First Horizon, including emails, which will originate from an @firsthorizon.com email domain. Additionally, if you are checking your credit report, our credit reporting name will change to FrstHrznBk.

11/4

New brand advertising campaign

We’re excited to be telling our new story in advertising that you may see on TV, in print or online.


We want to hear from you

Send us your questions about our brand change

Email Us


Banking products and services provided by First Tennessee Bank National Association (operating as First Tennessee Bank and Capital Bank) (“FTB”). FTB Advisors is the trade name for wealth management products and services provided by FTB and its affiliates. Financial planning provided by FTB.
First Tennessee Bank National Association operating as First Tennessee Bank and Capital Bank. Member FDIC.